About Thunder Bay Community Health Service, Inc.

Thunder Bay Community Health Service, Inc., (TBCHS) is a non–profit, 501 (c) (3) independent corporation governed by a volunteer board of directors representing the communities we serve. TBCHS was founded in 1980 by a group of concerned citizens who identified the need for greater access to primary care services in the region.

In July 1982, TBCHS became operational as a National Health Service Corporation solo practice, and in October 1983 was awarded Section 330 federal funding operating under the guidelines of a Community Health Center.

Today this designation is referred to as a Federally Qualified Health Center (FQHC) supported by the Health Resources and Service Administration of the U.S. Department of Health and Human Services. This special status makes us eligible for a variety of programs, allowing us to offer a much broader scope of service than would otherwise be possible in a rural area.

Through the years, we have grown to serve the populations of Montmorency, Alpena, Cheboygan, Otsego, Oscoda, and Presque Isle Counties. We provide health care for all ages, regardless of insurance status where everyone is welcome!

Our Mission

Thunder Bay Community Health Service, Inc. commits its resources to building healthier communities.

Our Vision

To provide wellness within and beyond the four walls of our health centers.

Our Values


Be considerate


In every service we provide


Take responsibility


To our communities


Strength and honesty


Help each other


Thunder Bay Community Health Service provides comprehensive primary care services to the northeast Michigan populations of Montmorency, Alpena, Cheboygan, Otsego, Oscoda and Presque Isle counties since 1981.

Our organization began when a group of concerned citizens identified the need for greater access to primary health care in this area of Northeast Michigan. We began servicing the community in 1982 with the first clinic site in Hillman, Michigan.

In 1992, TBCHS expanded services to Atlanta and surrounding areas of Montmorency County.

In 1999, a third clinic site was acquired in Rogers City which expanded services to residents of Presque Isle County.

In 2002, we introduced behavioral health services integrated into the primary care setting for all TBCHS patients and later expanded our behavioral health services to several local area schools. We began operations in our Onaway clinic in June of 2006.

In January of 2007, TBCHS started its dental program by offering dental services for TBCHS patients at the Atlanta clinic site later expanding access to dental services to all residents in the TBCHS service area in August of 2012.

In 2009, TBCHS opened the on-site Onaway Pharmacy in the Onaway clinic and implemented a School Based Health Center in the Onaway Area Community Schools providing much needed services to the elementary and adolescent students.

In February 2010, the Hillman clinic moved to our newly constructed state of the art facility located on State Street in Hillman.

In the fall of 2015, TBCHS opened a second School Based Health Center in the Cheboygan Intermediate School.

In February 2020, a clinic site was acquired in Fairview which expanded services to the residents of Oscoda County.

Board of Directors

Thunder Bay Community Health Service, Inc. is governed by a volunteer Board of Directors who represent the communities that we serve. Their role is to provide oversight and strategic direction for our organization and ensure our services are meeting the needs of our patients.

  • Ben Bolser – Health Center Board Chair
  • Shanna Johnson – Health Center Vice Chair
  • Susan Stacey – Health Center Secretary
  • Nina Kennard – Health Center Treasurer
  • Michael Fairbanks, MD – Health Center Director
  • Beach Hall – Health Center Director
  • Carrie Lohman – Health Center Director
  • Al Moe – Health Center Director
  • Mike Wurtsmith – Health Center Director
  • Julie Kendrick – Health Center Director
  • Tommie Wolff – Health Center Director
  • Mindy Horn – Health Center Director

Patient-Centered Medical Home

A Patient-Centered Medical Home (PCMH) is a trusting partnership between a doctor-led health care team and an informed patient. In a medical home, the practice is organized around the patient – communication is based on trust, respect and shared decision-making.

As a PCMH, Thunder Bay Community Health Service will work with you to help identify ways to improve your health such as creating a care management plan, identifying and helping you achieve healthy goals, and coordinating your care with other health care organizations such as specialists or hospitals.

This center receives HHS funding and has Federal Public Health Service (PHS) deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals.