DETAILS

TBCHS is looking to add a full-time medical support staff to our Hillman and Onaway clinics.
SUMMARY:  Assists in examination and treatment of patients under direction of a Medical Provider by performing the following duties in a professional manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: with other duties assigned as appropriate:

Patient Rooming Process – 25%

  • Performs vital sign checks and documentation.
  • Conducts patient screening.
  • Conducts patient history review including medications, allergies and problems.
  • Prepare patient for visit based on reason patient presented to clinic.
  • Initiate self-management goals.
  • Treat patient based on appropriate protocols.
  • Perform Patient Centered Medical Home requirements.

Assisting Providers relating to patient care – 25%

  • Responds to patients emergent needs according to protocol.
  • Set rooms up for procedures.
  • Assist during exams as required.
  • Administer medication, injections, and vaccines.
  • Performing venipuncture and collecting of lab specimens as ordered.
  • Contacting patients, pharmacies, and other health care agencies in response to medication refill requests, lab and diagnostic test results, and other needs as indicated.
  • Initiating medication refills, and other requests from patients and other health care providers (insurance companies, homecare agencies, and others).
  • Provide information to patients as instructed by provider by providing medication and diet information and instructions, answering questions.
  • Sterile technique for procedures such as laceration repair, lesion removal, etc.
  • Competent in all in house lab tests per CLIA guidelines and drug screen collections per DOT/NDOT guidelines.
  • Immunizations – maintain competency on MCIR Program use including:  MCIR Immunization Record comparison to EMR Documentation, MCIR Record printing.
  • Competency with vaccine identification and ability to identify age-appropriate vaccines.
  • Completion of appropriate patient consents as requested (procedure consents, controlled substance agreements, etc.). 

Medication – 15%

  • Assisting with refills – initiation and completion of refills per health center protocol, with attention to detail regarding medication, dose, amount, pharmacy, last visit, last refill, etc.
  • Compliance with current medication administration guidelines including verification pre dispensing of dose and after dose has been draw up, collected or poured as measured through competency under TBCHS Safety Plan
  • Completion of appropriate medication administration forms within the EMR

Documentation – 20%

  • Maintain documentation of communications via the electronic medical record (EMR).
  • Appropriate documentation regarding patient visits, test results, phone notes, medication refills, patient education, procedures, referrals, diet, provider/patient response, etc.
  • Appropriate documentation of orders and diagnosis
  • Maintains proficiency in the use of the EMR, and other patient technologies.
  • Completion of EMR down-time processes as appropriate
  • Receive and return phone calls from patients for medication renewals, information gathering, home care advice, referral arrangements, and changes in treatment as ordered by Medical Provider.

EDUCATION and/or EXPERIENCE:  Completion of Medical Assistant or LPN program and eligible for certification or licensure through CEU completion.

CERTIFICATES, LICENSES, REGISTRATIONS:

  • BLS Required at hire.
  • Certified or Registered Medical Assistant or Licensed Practical Nurse.

Physical Demands: Medium

Travel:  Site to site travel is required.

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